What are the possible reasons for KYC failure?

What are the possible reasons for KYC failure?

The KYC verification may fail due to any of the below reasons,

The name on the PAN does not match the bank account details submitted by the merchant
The name on the PAN does not match the Aadhaar details submitted by the merchant
The selfie captured does not match the picture on the KYC documents fetched from KRAs.

Error message on the screen	Solution you can give to the merchant
Unable to verify your KYC The personal details shared do not match the details available in the CKYC verification documents	In this case please ask the merchant to retry and enter the details as per the KYC documents.
Unable to verify your KYC Our lending partner is unable to verify KYC as Digilocker service is temporarily down	In this case please ask the merchant to try after some time as their is some technical issue at Digilocker’s end.
Unable to verify your KYC You need to provide consent for the lender to access your digilocker documents	In this case please inform the merchant that they need to provide permission on their app to Digilocker to access the documents.
KYC Failed We're unable to proceed with your KYC verification. For more information, tap the button below.	In this case please ask the merchant to continue accepting payments through PhonePe QR and wait to become eligible for a loan again in the future.
Unable to verify your KYC Captured selfie image doesnt match with the image available in the verification document.	In this case ask the merchant to retry and take the selfie again. The image on the KYC documents should match with the face of person who is taking the selfie.