What if the SMS verification fails?

The SMS verification while adding your bank account on PhonePe may fail, if:

• The mobile number registered with the bank account does not have enough balance to send an SMS for verification. 
• You have selected the incorrect SIM slot while initiating the SMS. You can check this in your Phone Settings >> SIM & Network >> Default SIM for SMS.
• You have not enabled SMS permissions for the PhonePe app. You can check this by going to your Phone Settings >> Apps & Notifications >> PhonePe >> Permissions.
• You’re experiencing poor internet connectivity or your mobile network is weak.

Important: One of the primary reasons for SMS verification to fail is poor mobile network connectivity. We request you to ensure that the above checks are done and try again.