Why am I not receiving the OTP?

In order to authenticate the card you are trying to save on PhonePe, a 6-digit OTP is sent by the card issuing bank.

If you do not receive the OTP on your registered mobile number, please check the following: 

• You have good network connectivity.
• You have not activated DND (Do Not Disturb) with your mobile operator for the number you have registered with us. You can check this in your Phone Settings >> Apps & Notifications >> Notifications >> Do Not Disturb. 

If the issue persists, we request you contact the card issuing bank for assistance.