What are some things to check before making a recharge?
We request you to always check if the number is correct, and the plan you selected is the right one.

I made recharge for someone else, will I get SMS confirmation?
No. The SMS confirmation will be sent to the mobile number of the person you made the recharge for.

Why did I not get my recharge?
Most recharges are done by operators instantly, but sometimes they take some time to apply the plan. We request you to contact the operator if you haven't received your recharge.

What if I selected a wrong plan or number?
Once a recharge is successful, we can't cancel it. You can talk to your operator to know if they can help you.
Note: Always check your recharge details very carefully before you make a payment.

Can I cancel a recharge?
Once you make a recharge, you cannot cancel it. However, you can however check with your operator for help with cancellations.

What is recharge reference number?
Your recharge reference number is shared by your operator with us when you make a recharge. If you need to contact your operator for any issues, you can share this number with them.