When will I receive refund for my failed card payment?

If a payment you have made using a debit or credit card fails for any reason, there is no need to worry. Your money is absolutely safe with the bank and will be refunded to you within 7 to 9 days from the date you made the payment. Please check the relevant account statement after 9 days for a confirmation.

Learn more about what you can do if your money is not refunded after 9 days