Can I cancel a successful payment I made using a phone number or UPI ID?
No, you can’t cancel UPI payments once initiated as they are direct bank-to-bank transfers. We recommend that you ask the receiver to check the relevant bank account statement for a deposit confirmation.
Important: If the bank fails to deposit the money into the receiver’s account instantly after you make the payment, please ask them to contact their bank with the Unique Transaction Reference (UTR) number for help.
Learn more about which bank account statement the receiver should check for a credit confirmation.