Why do I have to remove a family member’s name if they’re suffering from a disease that’s listed in the app?

The list of diseases that you see on the app are pre-existing diseases. If a family member is already suffering from one of the listed diseases, they would have to undergo a complete health check-up before you can buy the policy. In this case, you can buy the policy by excluding these family members or contact your insurer for the same. You can contact the insurer by sending them an email or calling them on the number mentioned below: