Can the nominee use the policy details available on PhonePe to file a claim?

Yes, the nominee can use the policy details available on your PhonePe app to file a claim.
If the insurance provider asks for the policy document, the nominee can share the one that has already been sent to the insured’s registered email ID or get a copy by following the below steps:

1. Tap Insurance at the bottom of the home screen. You can also tap See All under the Insurance section on the home screen. 
2. Tap Term Life under the Life Insurance section.
3. Tap My Policies/View All.
4. Select the relevant policy.
5. Tap the email icon for your policy document.

Note: We will send the policy document to the insured person’s email ID again. 

Learn more abouthow your nominee can file a claim with the insurance provider.