Can I pay by cash or scan a QR code at a store for khata?

Yes, you can pay by cash or scan a QR code at a store for khata. However, these payments will not be auto-updated on PhonePe. You will have to request the merchant to update the details of these payments you’ve made on the app.  

Note: Payments you’ve made using cash or after scanning a QR code at a store will be marked as cash payments in the Khata account section for a store.