What if I am unable to upload a selfie?

You may be unable to upload your selfie due to any one of the below reasons: 

• You don't have good internet connectivity
• You've not given PhonePe app the necessary camera and microphone permissions
• You've not closed all the apps on your phone

Please check and try again.

If you continue to face this issue, please tap the button below to create a ticket and we’ll definitely help you with this.

Important: Please check your KYC verification status before raising a ticket with us.