What if an incorrect offer was applied, or I’ve received less cashback for a payment?

We auto-apply the best offer for any payment you make on PhonePe. If you feel that an incorrect offer was applied, or you have received less cashback for a payment, you can raise a ticket as follows and we will look into it:

1. Tap Select a Payment. 
2. Tap Cashback related or Cashback/Scratch Card offers related.
3. Select the relevant option.