How do I unblock my PhonePe account?

To unblock your PhonePe account, you must raise a ticket with us. To do so,

  1. Tap here.
  2. Enter your PhonePe registered mobile number, and tap Next.
  3. Enter the OTP sent to your mobile number. 
  4. Tap Unable to use PhonePe.
  5. Tap Account is blocked.
  6. Enter the details of the issue you’re facing, and tap Send.

Note: Once you submit the relevant documents for verification and raise a ticket with us, you will receive a response anytime within 5 days.

Learn more about what documents you will need to submit for verification.