Why haven’t I received any reward?

You will receive a reward for making a payment on PhonePe only if your payment meets the offer terms and conditions. If you want to check why your payment was not eligible for any offer, please check the View All Offers section of your PhonePe app to read the offer terms and conditions. In case you find that your payment was eligible for an offer, but it wasn’t auto-applied, contact our customer support team for assistance.  

Note: If you saw the Best offer applied message while making a payment, but haven’t received the reward, we request you to wait for 24 hours from the time you made the payment. You will receive your reward within 24 hours. 

Learn more about how you can check if an offer has been auto-applied for a payment you made using PhonePe.