Why is my DTH recharge pending?

Usually, DTH recharges on PhonePe are completed instantly. In rare cases, however, your DTH recharge may take time due to technical difficulties. In these cases, it means that we are waiting for a payment confirmation from your DTH provider. 

We recommend that you wait for a few hours and check the final status of this recharge in the History section of your PhonePe app. 

Important: If the pending recharge fails, your money will be refunded to you within:

• 3 to 5 days for UPI payments
• 7 to 9 days for debit/credit card payments 
• 24 hours for Wallet or Gift Card payments

Learn more about contacting your DTH service provider.