Why is my recharge failing repeatedly?

If your recharge is failing repeatedly, check if you have selected a valid recharge amount for your operator. Make sure to also check the circle and operator before you proceed to recharge.

Sometimes, recharges fail due to technical issues at the operator’s end. If your recharge fails even if your amount and other details are correct, we suggest that you try again in some time.

Note: If your money is deducted for a failed recharge, you will receive a refund for the entire amount. The time taken for refunds to reach you will depend on the payment method you used to make the recharge and the refund timelines are as follows: