Why was my offer not applied?

On PhonePe, the best offer that is applicable for you is applied automatically when you make a recharge. To learn more about available offers, look for the offer banners on top of your recharge screen on the PhonePe app.

If you have questions about an offer or if you have not received a particular offer, we request you to read the offer terms and conditions by tapping on the offer banner.

If you have an offer related issue, tap Select a transaction below to raise a ticket for the relevant payment and our support team will help you.