What if I have an issue with my mobile recharge?

If you're facing a recharge-related issue, we request that you directly contact your operator with the operator reference ID as they can best help you. 

If you’ve contacted the operator and they’ve denied having received the recharge amount, we’ll require a proof of communication (email, chat support message, or SMS). 

To share this with us, please tap the button below and raise a ticket for the relevant recharge. This will help us better assist you.