What if my NCMC recharge is successful but the balance is not updated?

You need to update your balance through a POS machine for it to reflect on your card. You can check your balance at authorized transit points or kiosks.

If you continue to face any issues, please contact the helpdesk at the metro station or bank as they can best help you.\

Related question(s)
Can I cancel a successful NCMC recharge payment?
How can I get  an invoice for my NCMC recharge payment?