Refunds for failed payments

If your money is debited for a failed PhonePe Wallet payment, please be sure that your money will be refunded within 24 hours. 

In the rare case that you don’t receive the refund within 24 hours, please contact us by tapping the button below and selecting the payment with which you are facing an issue. 


Refunds for payments marked as successful

For a refund against a payment to a merchant that is marked as successful on the app, we request you to kindly contact the respective merchant for more information.