How do cashback/rewards work?
Cashbacks received from various offers/scratch cards are added to your Gift Card balance. You can use this amount for recharges, bill payments, gold or silver purchases, payments to merchants online and at stores.
Few points to note:
- You will not be able to combine your Gift card cashback balance with other payment methods while making these payments.
- You do not need to enter your PIN while using your Gift card cashback balance.
Important: If an order is cancelled or a transaction fails, any cashbacks/rewards earned for making this transaction will be adjusted against the refund amount (if any). In other words, Refund amount = Transaction amount - Cashback credited
Example: Transaction Amount = ₹1,000, Cashback = ₹100 => Refund amount = ₹900
Related question(s)
What is the validity of a cashback I receive on PhonePe?