Why am I unable to complete my Full KYC?
You may be unable to complete your Full KYC due to any of the below reasons:
- You entered an incorrect OTP, Virtual ID (VID), Aadhaar number, or PAN
- You exceeded the number of OTP attempts
- There is a technical issue at UIDAI/NSDL
- Your PAN or Aadhaar number is suspended, cancelled, inactive, or blocked
- Your name on your PAN is different from that on your Aadhaar
- Your video verification failed
- Your PAN or Aadhaar is already linked to another Wallet
- You did not complete the Full KYC verification process within 3 days of completing your Aadhaar verification.
Related question(s):
Why did my Video Verification (Video KYC) fail?
Why did my Full KYC verification session expire?
What if I don’t receive an OTP for my Aadhaar verification?