Why is my money not refunded yet?

For failed UPI payments, banks usually refund the money anywhere between 3 to 5 days from the time of payment. Please check your bank account statement after 5 days. 

In case you haven’t received the refund even after 5 days, please contact your bank with the Unique Transaction Reference (UTR) number for the payment. 

Note: You may experience a delay in receiving an SMS from your bank about such refunds, we recommend that you check the relevant account statement for a confirmation.

Learn more about finding the UTR number for your failed payment.