What if my KYC verification has failed or is still pending? 

Your KYC verification may have failed or is still pending due to any one of the below reasons:

Please check and try again.

If you see that your verification has failed or is pending and the reason is not listed above, please tap the button below to create a ticket with us. This will help us better assist you.

Learn more about how you can check your KYC verification status on PhonePe.



Related question(s):
What can I do if I'm unable to click a selfie?
Can I change my KYC details once submitted